Payment and Delivery
Items in stock will be posted out within 2 working days.
If the item is a Made to Order / Custom Size or Embroidered item an order can be placed. Delivery timescales are stated on each order page underneath the Add to Cart button.
Please note that if your order is for more than one item, all items will be dispatched together - this includes orders where some items may be in stock and others require to be made. They will be dispatched together within the longest timescale provided.
The utmost care and attention goes into all Freckles Designs' products meaning that you receive quality items that are worth the wait.
Payment will be taken at the time of placing the order. Most major credit/ debit cards are accepted, along with Paypal, Apple Pay and other similar e-payment options.
If you have a discount code, please select the Checkout option (not the Checkout with Paypal or Express Checkout) from the Cart page and you will be able to enter the discount code on the next page. You will still be able to select Paypal as your payment method further into the checkout process.
There is a flat rate charge of £4.50 for postage and packaging to UK addresses, including the Channel Islands. (Except for orders with a value of less than £10.00, where a p&p charge of £1.95 is applied). Orders over £100 will have free shipping automatically applied at checkout.
As I am a small business with many items being made to order, please refer to individual product pages for anticipated posting times.
All items to UK addresses will be posted out by Royal Mail First Class delivery. This is not a tracked service but I do receive confirmation of delivery.
Prices and VAT
Freckles Designs is located in Scotland and all of the prices shown on the website are in GBP Sterling. Please note that I am not VAT registered (UK sales tax) as I am currently below the VAT threshold and so all sales are non-VAT. There is therefore no VAT element to remove for VAT-Free overseas sales.
Please note that I do not currently ship outside of the UK.