Delivery Timescales

Items in stock will be posted out within 3 working days.

If the item is a Made to Order / Custom Size or Embroidered item an order can be placed. Delivery timescales are stated on each order page underneath the Add to Cart button, and can be up to 2-3 weeks at busy times.

Please note that if your order is for more than one item, all items will be dispatched together - this includes orders where some items may be in stock and others require to be made. They will be dispatched together within the longest timescale provided.

The utmost care and attention goes into all Freckles Designs' products meaning that you receive quality items that are worth the wait.


Payment

Payment will be taken at the time of placing the order. Most major credit/ debit cards are accepted, along with Paypal, Apple Pay and other similar e-payment options.


Discount codes

If you have a discount code, please select the Checkout option (not the Checkout with Paypal or Express Checkout) from the Cart page and you will be able to enter the discount code on the next page. You will still be able to select Paypal as your payment method further into the checkout process.

 

UK Shipping 

There is a flat rate charge of £3.95 for postage and packaging to UK addresses, including the Channel Islands. (Except for orders with a value of less than £10.00, where a p&p charge of £1.50 is applied).

As I am a small business with many items being made to order, please refer to individual product pages for anticipated posting times. This could be up to 2 or 3 weeks.

All items to UK addresses will be posted out by Royal Mail 24 hour delivery. This is not a tracked service but I do receive confirmation of delivery.

  

International Shipping

Overseas orders are sent by Royal Mail Airmail and delivery times are dependant on the individual countries postal service but can take up to 2-3 weeks to arrive from time of posting.

If your country is not listed on the checkout page please contact me for a delivery quote and I can add the country to the shipping list.

Due to Royal Mail weight restrictions, orders weighing over 2kg may incur additional shipping charges as your goods will have to be posted in multiple parcels. If this occurs, I will contact you after your order is placed detailing any additional shipping costs due. If you wish to go ahead with the order please settle the invoice for the additional shipping charge and I will despatch your order once full payment is received.  If you choose not to pay the additional charge I can amend your order to fall below the 2kg limit and refund any monies due, or refund the order in full.

If your order is delivered outside the UK, it may be subject to import taxes, customs duties and charges in the destination country. You, the customer, will be liable for any and all duties or levies. Orders made using a credit card from outside the United Kingdom may incur a Foreign Transaction Fee, which you will be liable to pay.